Privacy Policy

The data controller is Gea Bologna, operating from Bologna, Italy.

Privacy enquiries: info.geabologna@gmail.com · +39 366 878 1535.

Depending on the service used, we may process:

• Identity and contact details (name, email, phone) provided when booking or enquiring;
• Stay details (dates, guests, selected apartment);
• Payment data handled by certified providers (we do not store full card numbers);
• Technical browsing data (IP, browser, pages visited) via essential cookies and, if consented, analytics;
• Communications with our team.

We process data to:

• Manage bookings and short-term rental agreements (contract / pre-contractual steps);
• Provide guest support before, during and after the stay (legitimate interest / contract);
• Meet tax, accounting and legal obligations (legal obligation);
• Ensure site security and prevent abuse (legitimate interest);
• Direct marketing only where consent is required and given.

We rely on qualified partners including Hostex (property and booking management), Resend (transactional email) and cloud infrastructure (e.g. Vercel, Supabase) with appropriate contractual safeguards.

Data may be processed in the EU or in countries with adequacy decisions / standard contractual clauses.

We retain data for as long as necessary for the stated purposes and legal requirements (typically up to 10 years for accounting records, shorter periods for technical logs).

You may request access, rectification, erasure, restriction, portability, objection and withdrawal of consent by emailing info.geabologna@gmail.com. You may lodge a complaint with the Italian Data Protection Authority (www.garanteprivacy.it).

We use technical cookies required for the site to function (e.g. language preference). Analytics cookies, if any, will only be activated with explicit consent via a dedicated banner.

We implement appropriate technical and organisational measures (HTTPS, restricted access, backups) to protect personal data.